Lai, R. (2013). Operations forensics: Business performance analysis using operations measures and tools. MIT Press.
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Citação norma Chicago
Lai, Richard. Operations Forensics: Business Performance Analysis Using Operations Measures and Tools. Cambridge, Mass.: MIT Press, 2013.
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Citação norma MLA
Lai, Richard. Operations Forensics: Business Performance Analysis Using Operations Measures and Tools. MIT Press, 2013.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.