Cita APA (7th ed.)

Lai, R. (2013). Operations forensics: Business performance analysis using operations measures and tools. MIT Press.

Cita Chicago (17th ed.)

Lai, Richard. Operations Forensics: Business Performance Analysis Using Operations Measures and Tools. Cambridge, Mass.: MIT Press, 2013.

Cita MLA (9th ed.)

Lai, Richard. Operations Forensics: Business Performance Analysis Using Operations Measures and Tools. MIT Press, 2013.