Cita APA (7th ed.)
Raines, S. S. (2013). Conflict management for managers: Resolving workplace, client, and policy disputes. Jossey-Bass.
Cita Chicago (17th ed.)
Raines, Susan S. Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes. San Francisco: Jossey-Bass, 2013.
Cita MLA (9th ed.)
Raines, Susan S. Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes. Jossey-Bass, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.