APA(7版)引用形式
Schellong, A. (2008). Citizen relationship management: A study of CRM in government. Lang.
Chicagoスタイル(17版)引用形式
Schellong, Alexander. Citizen Relationship Management: A Study of CRM in Government. Frankfurt am Main: Lang, 2008.
MLA(9版)引用形式
Schellong, Alexander. Citizen Relationship Management: A Study of CRM in Government. Lang, 2008.
警告: この引用は必ずしも正確ではありません.