Social business by design transformative social media strategies for the connected company /

"How to rethink modern organizations for the social media eraSocial Business by Design begins by exploring how the social, cultural, and technological trends provoked by the social media explosion are transforming the business environment. From this big picture view, the book then steps down to...

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Bibliographic Details
Main Author: Hinchcliffe, Dion
Corporate Author: ebrary, Inc
Other Authors: Kim, Peter, 1974-
Format: Electronic eBook
Language:English
Published: San Francisco : Jossey-Bass, 2012.
Edition:1st ed.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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010 |z  2011052639 
020 |z 9781118273210 (hardback) 
020 |z 9781118286135 (e-book) 
035 |a (CaPaEBR)ebr10558785 
035 |a (OCoLC)769289649 
040 |a CaPaEBR  |c CaPaEBR 
050 1 4 |a HF5414  |b .H56 2012eb 
082 0 4 |a 658.8/72  |2 23 
100 1 |a Hinchcliffe, Dion. 
245 1 0 |a Social business by design  |h [electronic resource] :  |b transformative social media strategies for the connected company /  |c Dion Hinchcliffe, Peter Kim ; foreword by Jeff Dachis. 
250 |a 1st ed. 
260 |a San Francisco :  |b Jossey-Bass,  |c 2012. 
300 |a ix, 240 p. 
504 |a Includes bibliographical references and index. 
505 0 |a pt. 1. Adapting organizations to the twenty-first century -- pt. 2. The techniques of social business -- pt. 3. Social business design and strategy. 
520 |a "How to rethink modern organizations for the social media eraSocial Business by Design begins by exploring how the social, cultural, and technological trends provoked by the social media explosion are transforming the business environment. From this big picture view, the book then steps down to closely analyze the various tools of social media strategy: social media marketing, social product development, crowdsourcing, social customer research management, and more. The author then shows how to choose and implement a social business strategy and reveals the exact playbook to maximize its impact. These strategies are grounded in real-world examples from high-profile organizations such as Accenture, Best Buy, DIA, GEICO, ING, LG, Missile Defense Agency, Gucci, World Bank, and IBM.Social Business by Design draws on the rich unique set of assets of the Dachis Group. With a leading consulting business for numerous senior executive clients in Fortune 500 and Global 2000 companies, Dachis uses its "front row" seat in the industry to complete research work with large enterprises in their industry-leading Social Business Council. The books combines compelling explanation, hard-hitting research, and strategic recommendation, very much in line with the way Dachis practices"--  |c Provided by publisher. 
533 |a Electronic reproduction.  |b Palo Alto, Calif. :  |c ebrary,  |d 2011.  |n Available via World Wide Web.  |n Access may be limited to ebrary affiliated libraries. 
588 |a Description based on print version record and CIP data provided by publisher; resource not viewed. 
650 0 |a Social media  |x Marketing. 
650 0 |a Strategic planning. 
655 7 |a Electronic books.  |2 local 
700 1 |a Kim, Peter,  |d 1974- 
710 2 |a ebrary, Inc. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10558785  |z An electronic book accessible through the World Wide Web; click to view 
908 |a 170314 
942 0 0 |c EB 
999 |c 137641  |d 137641