Customer service management training 101 quick and easy techniques that get great results /
Kaydedildi:
| Yazar: | |
|---|---|
| Müşterek Yazar: | |
| Materyal Türü: | Elektronik Ekitap |
| Dil: | İngilizce |
| Baskı/Yayın Bilgisi: |
New York :
American Management Association,
c2012.
|
| Edisyon: | 1st ed. |
| Konular: | |
| Online Erişim: | An electronic book accessible through the World Wide Web; click to view |
| Etiketler: |
Etiketle
Etiket eklenmemiş, İlk siz ekleyin!
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İçindekiler:
- Managing yourself
- Understanding your management style
- Developing your leadership qualities
- Planning and organizing for results
- Managing others
- Communicating up, down, across, in, and out
- Training for excellence.