The ombudsman handbook designing and managing an effective problem-solving program /

"This book presents the ombudsman in concept and practice, offering design and details from start-up to key activities and roles, as well as the benefits for the top executives, employees and customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program...

Szczegółowa specyfikacja

Opis bibliograficzny

1. autor:	Ziegenfuss, James T.
Korporacja:	ebrary, Inc
Kolejni autorzy:	O'Rourke, Patricia, 1944-
Format:	Elektroniczne E-book
Język:	angielski
Wydane:	Jefferson, N.C. : McFarland & Co., Inc., c2011.
Hasła przedmiotowe:	Personnel management. Problem solving > Case studies. Ombudspersons. Electronic books.
Dostęp online:	An electronic book accessible through the World Wide Web; click to view
Etykiety:	Dodaj etykietę Nie ma etykietki, Dołącz pierwszą etykiete!