The ombudsman handbook designing and managing an effective problem-solving program /

"This book presents the ombudsman in concept and practice, offering design and details from start-up to key activities and roles, as well as the benefits for the top executives, employees and customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program...

Cur síos iomlán

Sonraí bibleagrafaíochta

Príomhchruthaitheoir:	Ziegenfuss, James T.
Údar corparáideach:	ebrary, Inc
Rannpháirtithe:	O'Rourke, Patricia, 1944-
Formáid:	Leictreonach Ríomhleabhar
Teanga:	Béarla
Foilsithe / Cruthaithe:	Jefferson, N.C. : McFarland & Co., Inc., c2011.
Ábhair:	Personnel management. Problem solving > Case studies. Ombudspersons. Electronic books.
Rochtain ar líne:	An electronic book accessible through the World Wide Web; click to view
Clibeanna:	Cuir clib leis Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!