The EQ interview finding employees with high emotional intelligence /

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Detalhes bibliográficos
Autor principal: Lynn, Adele B.
Autor Corporativo: ebrary, Inc
Formato: Recurso Electrónico livro electrónico
Idioma:inglês
Publicado em: New York : [Alexandria, Va.] : AMACOM/American Management Association ; SHRM, c2008.
Assuntos:
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • The five areas of emotional intelligence and the EQ job competencies
  • Self-awareness
  • Self-control or self-management
  • Empathy
  • Social expertness
  • Personal influence : influencing self
  • Mastery of purpose and vision
  • The EQ fraud and other warning signs.