What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
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| フォーマット: | 電子媒体 eBook |
| 言語: | 英語 |
| 出版事項: |
New York :
American Management Association,
c2008.
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| オンライン･アクセス: | An electronic book accessible through the World Wide Web; click to view |
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