Transforming performance measurement rethinking the way we measure and drive organizational success /

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Bibliographic Details
Main Author: Spitzer, Dean R.
Corporate Author: ebrary, Inc
Format: Electronic eBook
Language:English
Published: New York : American Management Association, c2007.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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100 1 |a Spitzer, Dean R. 
245 1 0 |a Transforming performance measurement  |h [electronic resource] :  |b rethinking the way we measure and drive organizational success /  |c Dean R. Spitzer. 
260 |a New York :  |b American Management Association,  |c c2007. 
300 |a xiv, 288 p. :  |b ill. 
504 |a Includes bibliographical references (p. 271-276) and index. 
505 0 |a Why measurement is so powerful -- When measurement goes bad -- Why measurement goes bad -- Beginning the transformation -- Creating a positive context of measurement -- The focus of measurement -- The integration of measurement -- The interactivity of measurement -- Measurement leadership -- Learning about and from measurement -- The uses and abuses of measurement technology -- Performance measurement maturity -- Transformational measures -- Transformational measurement action plans. 
533 |a Electronic reproduction.  |b Palo Alto, Calif. :  |c ebrary,  |d 2013.  |n Available via World Wide Web.  |n Access may be limited to ebrary affiliated libraries. 
650 0 |a Organizational effectiveness  |x Evaluation. 
655 7 |a Electronic books.  |2 local 
710 2 |a ebrary, Inc. 
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