Detail process charting speaking the language of process /
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| Auteur principal: | |
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| Collectivité auteur: | |
| Format: | Électronique eBook |
| Langue: | anglais |
| Publié: |
Hoboken, N.J. :
Wiley,
c2004.
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| Sujets: | |
| Accès en ligne: | An electronic book accessible through the World Wide Web; click to view |
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Table des matières:
- Introduction
- Who is involved in process improvement?
- Defining a process improvement project
- Gathering the facts
- Process chart format
- Process chart building blocks
- Charting business processes
- Using process charts
- Process chart stories.