Detail process charting speaking the language of process /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, N.J. :
Wiley,
c2004.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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Table of Contents:
- Introduction
- Who is involved in process improvement?
- Defining a process improvement project
- Gathering the facts
- Process chart format
- Process chart building blocks
- Charting business processes
- Using process charts
- Process chart stories.