Detail process charting speaking the language of process /

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书目详细资料
主要作者: Graham, Ben B.
企业作者: ebrary, Inc
格式: 电子 电子书
语言:英语
出版: Hoboken, N.J. : Wiley, c2004.
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书本目录:
  • Introduction
  • Who is involved in process improvement?
  • Defining a process improvement project
  • Gathering the facts
  • Process chart format
  • Process chart building blocks
  • Charting business processes
  • Using process charts
  • Process chart stories.