Business service management best practices

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Bibliographic Details
Main Author: Darmawan, Budi
Corporate Authors: International Business Machines Corporation. International Technical Support Organization, ebrary, Inc
Other Authors: Cox, Kimberly, Ragab, Bahaeldin
Format: Electronic eBook
Language:English
Published: Austin, TX : IBM, International Technical Support Organization, c2004.
Edition:1st ed.
Series:IBM redbooks.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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