Service quality crossing boundaries /
Tallennettuna:
| Yhteisötekijä: | |
|---|---|
| Muut tekijät: | |
| Aineistotyyppi: | Elektroninen E-kirja |
| Kieli: | englanti |
| Julkaistu: |
Bradford, England :
Emerald Group Publishing,
c2003.
|
| Sarja: | Managing service quality ;
v.13, no. 2 |
| Aiheet: | |
| Linkit: | An electronic book accessible through the World Wide Web; click to view |
| Tagit: |
Ei tageja, Lisää ensimmäinen tagi!
|
MARC
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| 008 | 000815s2003 enk s 000 0 eng d | ||
| 020 | |z 0861768116 | ||
| 035 | |a (CaPaEBR)ebr10052740 | ||
| 035 | |a (OCoLC)133160396 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a TS156 |b .S47 2003eb |
| 245 | 0 | 0 | |a Service quality |h [electronic resource] : |b crossing boundaries / |c guest editor, Steve Tax. |
| 260 | |a Bradford, England : |b Emerald Group Publishing, |c c2003. | ||
| 300 | |a 151 p. | ||
| 490 | 0 | |a Managing service quality ; |v v.13, no. 2 | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2009. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Quality control. | |
| 650 | 0 | |a Service industries |x Management. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 700 | 1 | |a Tax, Steve. | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10052740 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 59731 |d 59731 | ||