Exploring the role of corporate identity on customer satisfaction : a case of madison insurance company limited /

Ítems similars

• Measuring customer satisfaction
  per: Gerson, Richard F.
  Publicat: (1993)
• The customer-driven company : moving from talk to action /
  per: Whiteley, Richard C.
  Publicat: (1991)
• Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
  per: Frawley, Andrew
  Publicat: (2015)
• The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
  per: Lowenstein, Michael W., 1942-
  Publicat: (2011)
• Customer winback how to recapture lost customers and keep them loyal /
  per: Griffin, Jill
  Publicat: (2001)