Exploring the role of corporate identity on customer satisfaction : a case of madison insurance company limited /

Ижил төстэй зүйлс

• Measuring customer satisfaction
  -н: Gerson, Richard F.
  Хэвлэсэн: (1993)
• The customer-driven company : moving from talk to action /
  -н: Whiteley, Richard C.
  Хэвлэсэн: (1991)
• Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
  -н: Frawley, Andrew
  Хэвлэсэн: (2015)
• The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
  -н: Lowenstein, Michael W., 1942-
  Хэвлэсэн: (2011)
• Customer winback how to recapture lost customers and keep them loyal /
  -н: Griffin, Jill
  Хэвлэсэн: (2001)