An assessment of the impact of technological innovation on service quality in the retail banking industry in Kenya : a case of family bank limited /

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awdur: Muinde, Philip James
Fformat: Llyfr
Iaith:Saesneg
Cyhoeddwyd: Nairobi : Daystar University, 2014.
Pynciau:
Tagiau: Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
Disgrifiad
Disgrifiad o'r Eitem:A thesis presented to the faculty of Postgraduate studies of Daystar University in partial fulfillment of the requirement for the degree of Masters of Business Administration in Strategic Management.
Disgrifiad Corfforoll:xii, 140 p : ill ; cm.