Muinde, P. J. (2014). An assessment of the impact of technological innovation on service quality in the retail banking industry in Kenya: A case of family bank limited. Daystar University.
Chicago Style (17. basım) AtıfMuinde, Philip James. An Assessment of the Impact of Technological Innovation on Service Quality in the Retail Banking Industry in Kenya: A Case of Family Bank Limited. Nairobi: Daystar University, 2014.
MLA (9th ed.) AtıfMuinde, Philip James. An Assessment of the Impact of Technological Innovation on Service Quality in the Retail Banking Industry in Kenya: A Case of Family Bank Limited. Daystar University, 2014.
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