Customer service strategies at Kenya Commercial Bank (Tanzania subsidiary) and impact on growth /
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| Hlavní autor: | |
|---|---|
| Médium: | Kniha |
| Jazyk: | angličtina |
| Vydáno: |
Nairobi :
Daystar University,
2011.
|
| Témata: | |
| Tagy: |
Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!
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MARC
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| 100 | 1 | |a Koskei, Nancy C. |9 8133 | |
| 245 | 1 | 0 | |a Customer service strategies at Kenya Commercial Bank (Tanzania subsidiary) and impact on growth / |c Nancy C. Koskei. |
| 260 | |a Nairobi : |b Daystar University, |c 2011. | ||
| 300 | |a : |b ill. | ||
| 500 | |a A thesis presented to the school of Business and Economics of Daystar University, Kenya in partial fulfilment of the requirement for the degree of Masters of Business Administartion in Starategic Management. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 650 | 0 | |a Financial institutions |x Customer service. |9 8134 | |
| 908 | |a 121105 | ||
| 942 | |c THES |2 lcc | ||