Crisis communication : practical PR strategies for reputation management and company survival /

Antzeko izenburuak

• Managing communications in a crisis
  nork: Ruff, Peter
  Argitaratua: (2003)
• Effective apology mending fences, building bridges, and restoring trust /
  nork: Kador, John
  Argitaratua: (2009)
• How to measure and manage your corporate reputation
  nork: Hannington, Terry
  Argitaratua: (2004)
• Social media rules of engagement : why your online narrative is the best weapon during a crisis /
  nork: Matejic, Nicole
  Argitaratua: (2015)
• Corporate reputation managing opportunities and threats /
  Argitaratua: (2011)