Crisis communication : practical PR strategies for reputation management and company survival /

Ítems similars

• Managing communications in a crisis
  per: Ruff, Peter
  Publicat: (2003)
• Effective apology mending fences, building bridges, and restoring trust /
  per: Kador, John
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• How to measure and manage your corporate reputation
  per: Hannington, Terry
  Publicat: (2004)
• Social media rules of engagement : why your online narrative is the best weapon during a crisis /
  per: Matejic, Nicole
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• Corporate reputation managing opportunities and threats /
  Publicat: (2011)