Management practices for successful call centres in Kenya /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Nairobi :
Daystar Univ,
2010.
|
| Subjects: | |
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| 100 | 1 | |a Kimama, Patricia. | |
| 245 | 1 | 0 | |a Management practices for successful call centres in Kenya / |c Patricia Kimama. |
| 260 | |a Nairobi : |b Daystar Univ, |c 2010. | ||
| 300 | |a xii, 88 p : |b ill ; |c cm. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 541 | |a Daystar University |c Donation | ||
| 650 | 0 | |a Call Centres |x Management |z Kenya. | |
| 650 | 0 | |a Customer service |x Management |z Kenya. | |
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