Operations and process management : principles and practice for strategic impact /
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| Format: | Book |
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| Language: | English |
| Published: |
Harlow, England :
Prentice Hall,
c2006.
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| Subjects: | |
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| Physical Description: | xxiii, 531 p. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0273684268 : |