Strategy maps : converting intangible assets into tangible outcomes /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Boston :
Harvard Business School Press,
c2004.
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| Subjects: | |
| Online Access: | Table of contents |
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Table of Contents:
- Strategy maps
- Operations management processes
- Customer management processess
- Innovation processes
- Regulatory and social processes
- Aligning intangible assets to enterprise strategy
- Human capital readiness
- Information capital readiness
- Organization capital readiness
- Customizing your strategy map to your strategy
- Planning the campaign
- Private-sector organizations
- Public-sector organizations
- Nonprofit organizations.