Total quality management /
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Outros Autores: | Besterfield, Dale H. |
---|---|
Formato: | Livro |
Idioma: | inglês |
Publicado em: |
Upper Saddle River, N.J. :
Prentice Hall,
c.2003.
|
Edição: | 3rd ed. |
Assuntos: | |
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