Total quality management /
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| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, N.J. :
Prentice Hall,
c.2003.
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| Edition: | 3rd ed. |
| Subjects: | |
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| Physical Description: | xi, 640 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references (p. 631-633) and index. |
| ISBN: | 0130993069 : |