Результаты поиска - Hernon, Peter
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1
An action plan for outcomes assessment in your library
Опубликовано 2002An electronic book accessible through the World Wide Web; click to view
Электронный ресурс eКнига -
2
Reflecting on the future of academic and public libraries
Опубликовано 2013An electronic book accessible through the World Wide Web; click to view
Электронный ресурс eКнига -
3
Assessing service quality : satisfying the expectations of library customers /
Опубликовано 2015An electronic book accessible through the World Wide Web; click to view
Электронный ресурс eКнига -
4
Getting started with evaluation /
Опубликовано 2014An electronic book accessible through the World Wide Web; click to view
Электронный ресурс eКнига