Ngā hua rapu - Hernon, Peter

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  1. 1
    Ata uhi

    An action plan for outcomes assessment in your library mā Hernon, Peter

    I whakaputaina 2002
    An electronic book accessible through the World Wide Web; click to view
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  2. 2
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    Reflecting on the future of academic and public libraries mā Hernon, Peter

    I whakaputaina 2013
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  3. 3
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    Assessing service quality : satisfying the expectations of library customers / mā Hernon, Peter, Altman, Ellen, Dugan, Robert E., 1952-

    I whakaputaina 2015
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  4. 4
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    Getting started with evaluation / mā Hernon, Peter, Dugan, Robert E., 1952-, Matthews, Joseph R.

    I whakaputaina 2014
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