Search Results - Bitner, Mary Jo

  • Showing 1 - 1 results of 1
Refine Results
  1. 1
    Cover Image

    Services marketing : integrating customer focus across the firm / by Zeithaml, Valarie A.

    Published 2009
    Other Authors: “…Bitner, Mary Jo…”
    Book

    Save to List
    Saved in:

Search Tools: