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    Integrated measurement-- KPIs and metrics for ITSM : a narrative account / by McLean, Daniel (ITSM Consultant)

    Published 2013
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  2. 2
    Cover Image

    Integrated measurement-- KPIs and metrics for ITSM : a narrative account / by McLean, Daniel (ITSM Consultant)

    Published 2013
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

    Save to List
    Saved in:

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