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    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / by Allen, Danica R., 1959-

    Published 2004
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  2. 2
    Cover Image

    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / by Allen, Danica R., 1959-

    Published 2004
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

    Save to List
    Saved in:

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