Εκδόσεις - Customer satisfaction research management :

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    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / από Allen, Danica R., 1959-

    Έκδοση 2004
    An electronic book accessible through the World Wide Web; click to view
    Ηλεκτρονική πηγή Ηλ. βιβλίο
  2. 2

    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / από Allen, Danica R., 1959-

    Έκδοση 2004
    An electronic book accessible through the World Wide Web; click to view
    Ηλεκτρονική πηγή Ηλ. βιβλίο