Managing customer experience and relationships : a strategic framework /
-д хадгалсан:
Үндсэн зохиолчид: | Peppers, Don (Зохиогч), Rogers, Martha, 1952- (Зохиогч) |
---|---|
Формат: | Цахим Цахим ном |
Хэл сонгох: | англи |
Хэвлэсэн: |
Hoboken, New Jersey :
Wiley,
2017.
|
Хэвлэл: | Third edition. |
Нөхцлүүд: | |
Онлайн хандалт: | An electronic book accessible through the World Wide Web; click to view |
Шошгууд: |
Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
- Түр хойшлуулсан зүйлс
- Тодорхойлолт
- Сэтгэгдлүүд
- Бусад хувилбарууд (1)
- Ижил төстэй зүйлс
- Ажилтнуудыг харах
Ижил төстэй зүйлс
Managing customer experience and relationships : a strategic framework /
-н: Peppers, Don, зэрэг
Хэвлэсэн: (2017)
-н: Peppers, Don, зэрэг
Хэвлэсэн: (2017)
Managing customer relationships a strategic framework /
-н: Peppers, Don
Хэвлэсэн: (2011)
-н: Peppers, Don
Хэвлэсэн: (2011)
Managing customer relationships a strategic framework /
-н: Peppers, Don
Хэвлэсэн: (2011)
-н: Peppers, Don
Хэвлэсэн: (2011)
Behavioral marketing : delivering personalized experiences at scale /
-н: Walters, Dave, 1968-
Хэвлэсэн: (2015)
-н: Walters, Dave, 1968-
Хэвлэсэн: (2015)
Behavioral marketing : delivering personalized experiences at scale /
-н: Walters, Dave, 1968-
Хэвлэсэн: (2015)
-н: Walters, Dave, 1968-
Хэвлэсэн: (2015)
Customer experience management a revolutionary approach to connecting with your customers /
-н: Schmitt, Bernd
Хэвлэсэн: (2003)
-н: Schmitt, Bernd
Хэвлэсэн: (2003)
Customer experience management a revolutionary approach to connecting with your customers /
-н: Schmitt, Bernd
Хэвлэсэн: (2003)
-н: Schmitt, Bernd
Хэвлэсэн: (2003)
Customer relationship management how to turn a good business into a great one! /
-н: Roberts-Phelps, Graham
Хэвлэсэн: (2001)
-н: Roberts-Phelps, Graham
Хэвлэсэн: (2001)
Customer relationship management how to turn a good business into a great one! /
-н: Roberts-Phelps, Graham
Хэвлэсэн: (2001)
-н: Roberts-Phelps, Graham
Хэвлэсэн: (2001)
Preference pollution how markets create the desires we dislike /
-н: George, David (David L.)
Хэвлэсэн: (2004)
-н: George, David (David L.)
Хэвлэсэн: (2004)
Preference pollution how markets create the desires we dislike /
-н: George, David (David L.)
Хэвлэсэн: (2004)
-н: George, David (David L.)
Хэвлэсэн: (2004)
Managing the new customer relationship strategies to engage the social customer and build lasting value /
-н: Gordon, Ian H.
Хэвлэсэн: (2013)
-н: Gordon, Ian H.
Хэвлэсэн: (2013)
Managing the new customer relationship strategies to engage the social customer and build lasting value /
-н: Gordon, Ian H.
Хэвлэсэн: (2013)
-н: Gordon, Ian H.
Хэвлэсэн: (2013)
Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
-н: Cundari, Aldo
Хэвлэсэн: (2015)
-н: Cundari, Aldo
Хэвлэсэн: (2015)
Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
-н: Cundari, Aldo
Хэвлэсэн: (2015)
-н: Cundari, Aldo
Хэвлэсэн: (2015)
Conquering consumerspace marketing strategies for a branded world /
-н: Solomon, Michael R.
Хэвлэсэн: (2003)
-н: Solomon, Michael R.
Хэвлэсэн: (2003)
Conquering consumerspace marketing strategies for a branded world /
-н: Solomon, Michael R.
Хэвлэсэн: (2003)
-н: Solomon, Michael R.
Хэвлэсэн: (2003)
Effect of customer relationship management on competitive advantage in private universities in Kenya : a case of Daystar University, Nairobi Campus /
-н: Macharia, Joel
Хэвлэсэн: (2016)
-н: Macharia, Joel
Хэвлэсэн: (2016)
Effect of customer relationship management on competitive advantage in private universities in Kenya : a case of Daystar University, Nairobi Campus /
-н: Macharia, Joel
Хэвлэсэн: (2016)
-н: Macharia, Joel
Хэвлэсэн: (2016)
The role of internal branding in improving customer service delivery : a case study of Kenya Power /
-н: Mbau, Miriam Wanjiku
Хэвлэсэн: (2020)
-н: Mbau, Miriam Wanjiku
Хэвлэсэн: (2020)
Handbook of brand relationships
Хэвлэсэн: (2009)
Хэвлэсэн: (2009)
Handbook of brand relationships
Хэвлэсэн: (2009)
Хэвлэсэн: (2009)
Eliminate customer turnoffs /
-н: Timm, Paul R.
-н: Timm, Paul R.
Exceed customer expectations /
-н: Timm, Paul R.
-н: Timm, Paul R.
Eliminate customer turnoffs /
-н: Timm, Paul R.
-н: Timm, Paul R.
Exceed customer expectations /
-н: Timm, Paul R.
-н: Timm, Paul R.
Analytics and dynamic customer strategy : big profits from big data /
-н: Tanner, John F.
Хэвлэсэн: (2014)
-н: Tanner, John F.
Хэвлэсэн: (2014)
Analytics and dynamic customer strategy : big profits from big data /
-н: Tanner, John F.
Хэвлэсэн: (2014)
-н: Tanner, John F.
Хэвлэсэн: (2014)
Total customer value management : transforming business thinking /
-н: Mahajan, Gautam, 1946-
Хэвлэсэн: (2010)
-н: Mahajan, Gautam, 1946-
Хэвлэсэн: (2010)
Total customer value management : transforming business thinking /
-н: Mahajan, Gautam, 1946-
Хэвлэсэн: (2010)
-н: Mahajan, Gautam, 1946-
Хэвлэсэн: (2010)
Pathways less travelled to value creation interaction, dialogue and knowledge generation /
Хэвлэсэн: (2004)
Хэвлэсэн: (2004)
Pathways less travelled to value creation interaction, dialogue and knowledge generation /
Хэвлэсэн: (2004)
Хэвлэсэн: (2004)
The new relationship marketing : how to build a large, loyal, profitable network using the social Web /
-н: Smith, Mari, 1966-
Хэвлэсэн: (2011)
-н: Smith, Mari, 1966-
Хэвлэсэн: (2011)
The new relationship marketing : how to build a large, loyal, profitable network using the social Web /
-н: Smith, Mari, 1966-
Хэвлэсэн: (2011)
-н: Smith, Mari, 1966-
Хэвлэсэн: (2011)
Customer loyalty, retention, and customer relationship management
Хэвлэсэн: (2006)
Хэвлэсэн: (2006)
Customer loyalty, retention, and customer relationship management
Хэвлэсэн: (2006)
Хэвлэсэн: (2006)
Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
-н: Malhotra, Naresh K., зэрэг
Хэвлэсэн: (2016)
-н: Malhotra, Naresh K., зэрэг
Хэвлэсэн: (2016)
Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
-н: Malhotra, Naresh K., зэрэг
Хэвлэсэн: (2016)
-н: Malhotra, Naresh K., зэрэг
Хэвлэсэн: (2016)
Managing the customer experience : a measurement-based approach /
-н: Wilburn, Morris, 1953-
Хэвлэсэн: (2006)
-н: Wilburn, Morris, 1953-
Хэвлэсэн: (2006)
Managing the customer experience : a measurement-based approach /
-н: Wilburn, Morris, 1953-
Хэвлэсэн: (2006)
-н: Wilburn, Morris, 1953-
Хэвлэсэн: (2006)
Ижил төстэй зүйлс
-
Managing customer experience and relationships : a strategic framework /
-н: Peppers, Don, зэрэг
Хэвлэсэн: (2017) -
Managing customer relationships a strategic framework /
-н: Peppers, Don
Хэвлэсэн: (2011) -
Managing customer relationships a strategic framework /
-н: Peppers, Don
Хэвлэсэн: (2011) -
Behavioral marketing : delivering personalized experiences at scale /
-н: Walters, Dave, 1968-
Хэвлэсэн: (2015) -
Behavioral marketing : delivering personalized experiences at scale /
-н: Walters, Dave, 1968-
Хэвлэсэн: (2015)