Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /

में बचाया:
ग्रंथसूची विवरण
मुख्य लेखकों: Malhotra, Naresh K. (लेखक), Uslay, Can, 1973- (लेखक), Bayraktar, Ahmet (लेखक)
स्वरूप: इलेक्ट्रोनिक ई-पुस्तक
भाषा:अंग्रेज़ी
प्रकाशित: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016.
संस्करण:First edition.
श्रृंखला:Marketing strategy collection.
विषय:
ऑनलाइन पहुंच:An electronic book accessible through the World Wide Web; click to view
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विषय - सूची:
  • 1. Introduction
  • 2. What is relationship marketing?
  • 3. B2B relationship marketing
  • 4. B2C relationship marketing
  • 5. Internal relationship marketing
  • 6. Building brand equity through relationship marketing
  • 7. Customer relationship management analytics
  • 8. Future of relationship marketing
  • Notes
  • References
  • Index.