Azala

Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /

Gorde:
Xehetasun bibliografikoak
Egile Nagusiak: Malhotra, Naresh K. (Egilea), Uslay, Can, 1973- (Egilea), Bayraktar, Ahmet (Egilea)
Formatua: Baliabide elektronikoa eBook
Hizkuntza:ingelesa
Argitaratua: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016.
Edizioa:First edition.
Saila:Marketing strategy collection.
Gaiak:
Relationship marketing.
B2B relationships
B2C relationships
customer lifetime value
customer loyalty
customer relationship management
customer satisfaction
electronic relationship marketing
internal marketing
loyalty and rewards programs
mindful relationship marketing
relationship marketing
value cocreation
Sarrera elektronikoa:An electronic book accessible through the World Wide Web; click to view
Etiketak: Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
Aurkibidea:
  • 1. Introduction
  • 2. What is relationship marketing?
  • 3. B2B relationship marketing
  • 4. B2C relationship marketing
  • 5. Internal relationship marketing
  • 6. Building brand equity through relationship marketing
  • 7. Customer relationship management analytics
  • 8. Future of relationship marketing
  • Notes
  • References
  • Index.

Antzeko izenburuak