Managing and improving quality : integrating quality, statistical methods and process control /

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Bibliographic Details
Main Author: Sahay, Amar (Author)
Format: Electronic eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016.
Edition:First edition.
Series:Supply and operations management collection.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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Table of Contents:
  • 1. Introduction to quality
  • 2. Quality programs in use today: Lean Six Sigma and total quality management
  • 3. Statistical methods used in quality
  • 4. Making inferences about process quality
  • 5. Process variation, how it affects product quality
  • 6. Control charts: fundamentals and concepts
  • 7. Control charts for variables
  • 8. Control charts for attributes
  • 9. Process capability analysis
  • 10. Summary, applications, and computer implementation
  • Appendix A. Standard normal distribution table
  • Appendix B. Partial t-distribution table
  • Appendix C. Table of control chart constants
  • Bibliography
  • Index.