Cita APA (7a ed.)
Reason, B., L�vlie, L., Flu, M. B., Lai, W., Gates, M., & Leeuvan, W. V. (2016). Service design for business: A practical guide to optimizing the customer experience. Wiley.
Cita Chicago Style (17a ed.)
Reason, Ben, Lavrans L�vlie, Melvin Brand Flu, Wendy Lai, Melissa Gates, y Wendy Van Leeuvan. Service Design for Business: A Practical Guide to Optimizing the Customer Experience. Hoboken, New Jersey: Wiley, 2016.
Cita MLA (9a ed.)
Reason, Ben, et al. Service Design for Business: A Practical Guide to Optimizing the Customer Experience. Wiley, 2016.
Precaución: Estas citas no son 100% exactas.