Service design and delivery : how design thinking can innovate business and add value to society /
Furkejuvvon:
| Váldodahkki: | |
|---|---|
| Materiálatiipa: | Elektrovnnalaš E-girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
|
| Preanttus: | First edition. |
| Ráidu: | Service systems and innovations in business and society collection.
|
| Fáttát: | |
| Liŋkkat: | An electronic book accessible through the World Wide Web; click to view |
| Fáddágilkorat: |
Lasit fáddágilkoriid
Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!
|
Sisdoallologahallan:
- 1. Introduction
- 2. Design thinking approach
- 3. Societal approach
- 4. Intermezzo, looking back at what you have learned
- 5. Prototyping and work-out of your service
- 6. Case studies
- 7. Summary and conclusions
- References
- Index.