Service design and delivery : how design thinking can innovate business and add value to society /
Sábháilte in:
| Príomhchruthaitheoir: | |
|---|---|
| Formáid: | Leictreonach Ríomhleabhar |
| Teanga: | Béarla |
| Foilsithe / Cruthaithe: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
|
| Eagrán: | First edition. |
| Sraith: | Service systems and innovations in business and society collection.
|
| Ábhair: | |
| Rochtain ar líne: | An electronic book accessible through the World Wide Web; click to view |
| Clibeanna: |
Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
|
Clár na nÁbhar:
- 1. Introduction
- 2. Design thinking approach
- 3. Societal approach
- 4. Intermezzo, looking back at what you have learned
- 5. Prototyping and work-out of your service
- 6. Case studies
- 7. Summary and conclusions
- References
- Index.