Service design and delivery : how design thinking can innovate business and add value to society /

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awdur: Kurokawa, Toshiaki (Awdur)
Fformat: Electronig eLyfr
Iaith:Saesneg
Cyhoeddwyd: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Rhifyn:First edition.
Cyfres:Service systems and innovations in business and society collection.
Pynciau:
Mynediad Ar-lein:An electronic book accessible through the World Wide Web; click to view
Tagiau: Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
Tabl Cynhwysion:
  • 1. Introduction
  • 2. Design thinking approach
  • 3. Societal approach
  • 4. Intermezzo, looking back at what you have learned
  • 5. Prototyping and work-out of your service
  • 6. Case studies
  • 7. Summary and conclusions
  • References
  • Index.