Service design and delivery : how design thinking can innovate business and add value to society /
Wedi'i Gadw mewn:
Prif Awdur: | |
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Fformat: | Electronig eLyfr |
Iaith: | Saesneg |
Cyhoeddwyd: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
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Rhifyn: | First edition. |
Cyfres: | Service systems and innovations in business and society collection.
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Pynciau: | |
Mynediad Ar-lein: | An electronic book accessible through the World Wide Web; click to view |
Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
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Tabl Cynhwysion:
- 1. Introduction
- 2. Design thinking approach
- 3. Societal approach
- 4. Intermezzo, looking back at what you have learned
- 5. Prototyping and work-out of your service
- 6. Case studies
- 7. Summary and conclusions
- References
- Index.