Lean communication : applications for continuous process improvement /
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| Главные авторы: | , |
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| Формат: | Электронный ресурс eКнига |
| Язык: | английский |
| Опубликовано: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
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| Редактирование: | First edition. |
| Серии: | Supply and operations management collection.
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| Предметы: | |
| Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
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Оглавление:
- 1. The cost of complexity: the impact of language, culture and distance on operations
- 2. A process called communication: an opportunity for waste in our daily interactions
- 3. Acts of unintended communication: our actions and the messages they send
- 4. Continuous improvement of the communication process: VSM, 5S, PDCA, and more
- 5. The tip of the tip of the iceberg: bringing the issue to the surface
- 6. A leadership challenge: use lean thinking in global communication
- References
- Index.