Quality management in a lean health care environment /
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| Main Authors: | , |
|---|---|
| Formato: | Recurso Electrónico livro electrónico |
| Idioma: | inglês |
| Publicado em: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
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| Edição: | First edition. |
| Colecção: | Health care management collection.
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| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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Sumário:
- 1. Foundation: quality at the Source Gemba
- 2. Pillars: coaching, improvement process, and data measurement
- 3. Roof: true north, sustainment culture
- 4. Conclusion
- Appendix 1. RCA standard work
- Appendix 2. Huddle board standard work
- Appendix 3. PICK chart standard work
- Notes
- References
- Index.