Quality management in a lean health care environment /

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Bibliografische gegevens
Hoofdauteurs: Collins, Daniel (Auteur), Mannon, Melissa (Auteur)
Formaat: Elektronisch E-boek
Taal:Engels
Gepubliceerd in: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Editie:First edition.
Reeks:Health care management collection.
Onderwerpen:
Online toegang:An electronic book accessible through the World Wide Web; click to view
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Inhoudsopgave:
  • 1. Foundation: quality at the Source Gemba
  • 2. Pillars: coaching, improvement process, and data measurement
  • 3. Roof: true north, sustainment culture
  • 4. Conclusion
  • Appendix 1. RCA standard work
  • Appendix 2. Huddle board standard work
  • Appendix 3. PICK chart standard work
  • Notes
  • References
  • Index.