Quality management in a lean health care environment /

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Detalhes bibliográficos
Main Authors: Collins, Daniel (Author), Mannon, Melissa (Author)
Formato: Recurso Electrónico livro electrónico
Idioma:inglês
Publicado em: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Edição:First edition.
Colecção:Health care management collection.
Assuntos:
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Descrição
Resumo:Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.
Descrição Física:1 online resource (xv, 111 pages) : illustrations.
Also available in print.
Formato:Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.
Bibliografia:Includes bibliographical references (page [107]) and index.
ISBN:9781606499795
ISSN:2333-861X
Acesso:Access restricted to authorized users and institutions.