Get along, get it done, get ahead : interpersonal communication in the diverse workplace /
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| Главный автор: | |
|---|---|
| Формат: | Электронный ресурс eКнига |
| Язык: | английский |
| Опубликовано: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
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| Редактирование: | First edition. |
| Серии: | Corporate communication collection,.
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| Предметы: | |
| Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
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Оглавление:
- Part 1. Communication cornerstones
- 1. Diversity appreciation
- 2. Cultural competence
- 3. The sequence for success
- Part 2. Get along
- 4. Strategies for finding out what's going on
- 5. Strategies for strengthening work relationships
- Part 3. Get it done
- 6. Strategies for communicating job expectations
- 7. Strategies for giving corrective feedback
- 8. Strategies for managing conflict
- 9. Strategies for detecting deception
- Part 4. Get ahead
- 10. Trends in the global work environment
- 11. Strategies for thriving in tomorrow's global workplace
- Appendix 1. Managerial communication competencies survey
- Appendix 2. Presentation rubric listener feedback about presentation
- Appendix 3. Work plan template
- Bibliography
- Index.