Leadership communication : how leaders communicate and how communicators lead in today's global enterprise /

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Detalles Bibliográficos
Main Authors: Harrison, E. Bruce (Author), M�uhlberg, Judith (Author)
Formato: Electrónico eBook
Idioma:inglés
Publicado: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014.
Edición:First edition.
Series:2014 digital library.
Public relations collection.
Subjects:
Acceso en liña:An electronic book accessible through the World Wide Web; click to view
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Table of Contents:
  • Part I. The new model CCO: grasping the opportunity
  • 1. What's in it for you?
  • 2. Leadership is communication
  • 3. Leadership traits
  • 4. How communicators lead in the C-suite
  • 5. Influence: replacing and reasserting "control"
  • Part II. The influential CCO: skills and competence
  • 6. Listening: where communication begins
  • 7. Culture: understanding and influencing
  • 8. CEO letter: leadership's cardinal communication
  • 9. Language and presentation
  • 10. Limits: corporate governance
  • Part III. The working CCO: leadership in context
  • 11. Crisis basics: "Topic A bad news" and the CCO
  • 12. Crisis communication strategies and execution
  • 13. Pre-crisis intelligence: SEC risk factors
  • 14. Sustainable business communication: financial, social, and civic
  • 15. Continuing the trustworthy deal
  • References
  • Index.