Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /

Gorde:
Xehetasun bibliografikoak
Egile nagusia: Lowenstein, Michael W., 1942- (Egilea)
Formatua: Baliabide elektronikoa eBook
Hizkuntza:ingelesa
Argitaratua: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014.
Edizioa:First edition.
Saila:2013 digital library.
Marketing strategy collection.
Gaiak:
Sarrera elektronikoa:An electronic book accessible through the World Wide Web; click to view
Etiketak: Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
Aurkibidea:
  • 1. The customer-centric enterprise
  • 2. Customer and brand decision making and influence
  • 3. Customer behavior measurement
  • 4. Big customer data
  • 5. Customer strategy and tactics (branding, communications, and relationships)
  • Afterword
  • Epilogue
  • About the author
  • Notes
  • References
  • Index.