Competitive intelligence and the sales force : how to gain market leadership through competitive intelligence /

保存先:
書誌詳細
第一著者: Le Bon, Jo�el (著者)
フォーマット: 電子媒体 eBook
言語:英語
出版事項: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014.
版:First edition.
シリーズ:Selling and sales force management collection.
2013 digital library.
主題:
オンライン・アクセス:An electronic book accessible through the World Wide Web; click to view
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その他の書誌記述
抄録:Government intelligence agencies throughout the world are finding once again that human abilities and sources rather than technology are more reliable and instrumental in intelligence gathering efforts. Companies have known this for quite some time and have tried to leverage their best source of competitive intelligence: the sale force! Because of their daily presence in the field and favored relationships with their customers, salespeople are the eyes and ears of their companies. In the new economic war, managers cannot take the chance of not being fully aware of the way they could be threatened by the competition. Yet, organizations face great difficulties to stimulate salespeople's collection and dissemination of competitive intelligence, and to manage market-based intelligence efficiently. This book aims to assist sales and marketing managers face such challenges while providing them with answers to the following key questions: How can a firm transform information into intelligence? What kind of information should be collected in the field? How can a firm manage and distill market-based intelligence across its functions and maintain a market orientation strategy? What is the best method to enhance and sustain the sales force's commitment to the firm's competitive intelligence system? Which methods might improve salespeople's competitive intelligence acquisition techniques and exploitation capabilities? How should firms approach ethical questions surrounding competitive intelligence activities? By leveraging the latest research, practitioners' interviews, companies' best practices, along with practical tools and guidelines, this book helps organizations achieve their market-orientation strategy and maintain a sustainable competitive edge.
記述事項:Part of: 2013 digital library.
物理的記述:1 online resource (xxi, 123 pages)
Also available in print.
フォーマット:System requirements: Adobe Acrobat reader.
Mode of access: World Wide Web.
書誌:Includes bibliographical references (pages 117-119) and index.
ISBN:9781606496176
ISSN:2161-8917
アクセス:Access restricted to authorized users and institutions.