Conversations about job performance a communication perspective on the appraisal process /

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Библиографические подробности
Главный автор: Gordon, Michael E. (Michael Ernest)
Другие авторы: Miller, Vernon D.
Формат: Электронный ресурс eКнига
Язык:английский
Опубликовано: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, c2012.
Редактирование:1st ed.
Серии:Human resource management and organizational behavior collection.
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Online-ссылка:An electronic book accessible through the World Wide Web; click to view
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Оглавление:
  • Preface
  • Part I. Introduction to performance appraisal
  • 1. Introduction
  • 2. Performance appraisal methods
  • 3. The communication-centered approach
  • Part II. Preinterview phase
  • 4. Developing a vocabulary for performance appraisal
  • 5. Social context of performance appraisals
  • 6. Planning the performance review
  • Part III. Enacting the interview
  • 7. Communication mediums for performance feedback
  • 8. Holding a conversation to review performance
  • Part IV. Post-interview phase
  • 9. Documenting the performance review and moving on
  • 10. Outcomes of the performance review
  • 11. Concluding remarks
  • Notes
  • References
  • Index.