Managing sticky situations at work communication secrets for success in the workplace /

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Detalhes bibliográficos
Autor principal: Curtis, Joan C., 1950-
Autor Corporativo: ebrary, Inc
Formato: Recurso Eletrônico livro eletrônico
Idioma:inglês
Publicado em: Santa Barbara, Calif. : Praeger/ABC-CLIO, c2009.
Assuntos:
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • The Say It Just Right (SIJR) model
  • Personality overlay
  • Sticky situations with your boss
  • Sticky situations with co-workers
  • Sticky situations with clients
  • Sticky situations with subordinates
  • Sticky situations in meetings
  • Sticky romantic situations in the office
  • Sticky interview situations
  • Sticky etiquette situations
  • Sticky e-situations
  • Sticky situations on the home front.